Terms of Use – Kai’s Delight Casino
These Terms and Conditions are intended to regulate the rights, obligations, and responsibilities between members and the Company in relation to the use of online game services provided by Kais Delight Casino (hereinafter referred to as “the Company”). By agreeing to these Terms and Conditions, members are deemed to have agreed to all matters related to the use of the Company’s services.
Article 1 [Membership registration and account management]
- Only adults over the age of 19 can register as members, and real name and identity verification procedures must be completed.
- Signing up using false information will result in forced withdrawal and restrictions on use, and the account may be permanently suspended.
- Members can only create one account per person, and if duplicate registration or multiple account operation is confirmed, the account will be suspended and all benefits will be revoked.
- You are responsible for managing your account and password, and you must not share or transfer them to others.
Article 2 [Terms of Service Use]
- Our game services are for entertainment and leisure purposes only and cannot be used for illegal activities or as a means of generating illicit revenue.
- If you use the game through abnormal means such as automatic programs, macros, or hacking, we may immediately suspend your account and take legal action.
- Members may voluntarily withdraw at any time, and the balance will not be refunded upon withdrawal. However, withdrawal may be suspended if the account is restricted.
Article 3 [Deposit/Withdrawal and Bonus Policy]
- Deposits and withdrawals must be made through an account in your name, and transactions through a third-party account are not permitted.
- After depositing, you must meet the minimum usage conditions (betting cycle, event conditions, etc.) to be able to withdraw. If the conditions are not met, withdrawals may be restricted.
- Bonuses and promotions are only available when certain conditions are met and may be restricted if abused or repeated participation occurs.
- We may request additional documentation to verify your identity when requesting a withdrawal, and refusal to submit such documentation may result in a delay in processing your withdrawal.
Article 4 [Game Use Policy]
- We provide a fair gaming system through partnerships with famous domestic and international game developers.
- All games are run by a RNG (Random Number Generator) and the results cannot be manipulated.
- If a connection is lost or a system error occurs during the game, we will handle it fairly by checking the log.
- Any action that influences the game results in an unfair manner is strictly prohibited and will result in account suspension if discovered.
Article 5 [Customer Support and Complaint Handling]
- We offer 24/7 customer support, and you can contact us via live chat or email.
- Customer complaints and suggestions will be handled as quickly and fairly as possible, and the results will be individually notified.
- If the issue is difficult to resolve, third-party mediation may be conducted through an arbitration agency or verification site.
Article 6 [Personal Information Protection and Security]
- We are introducing advanced encryption technology and security systems to protect our members’ personal information.
- The collected information will not be used for any purpose other than providing services and will not be provided to third parties without the consent of the member.
- For details regarding personal information protection, please refer to the ‘Privacy Policy’.
- If a security incident such as hacking, phishing, or account theft occurs, you must immediately report it to the customer center. We are not responsible for any damage caused by delay in reporting.
Article 7 [Restrictions on Use and Contract Termination]
- In the following cases, we may restrict your use of the Service or suspend your account without prior notice:
- Entering false information or impersonating someone else
- Attempts to exploit the system to gain bets or gain unfair advantage
- Insulting, threatening, or fraudulent behavior toward other members
- Persistent violation of terms and conditions
- If the usage restrictions continue, we may terminate your membership and confiscate any balance.
Article 8 [Limitation of Liability]
- We are not responsible for damages caused by force majeure such as natural disasters, system errors, or communication failures.
- Any financial loss resulting from using the game is the member’s responsibility, and we will not compensate for this.
- Any withdrawal restrictions due to non-fulfillment of bonus provisions or event conditions are considered the member’s responsibility.
Article 9 [Changes to Terms and Conditions and Notification]
- We may modify or add to the Terms and Conditions as necessary, and will provide advance notice of any changes through a notice on the site.
- Members are obligated to check the terms and conditions regularly, and if they continue to use the service after changes are made, they are deemed to have agreed to them.
- Any changed terms will take effect from the time they are announced.
Article 10 [Other provisions]
- These Terms and Conditions are interpreted based on the laws of the Republic of Korea, and in the event of a dispute, the court of jurisdiction will be based on the location of our company.
- Matters other than the terms and conditions shall be governed by relevant laws and customary practices.
- These Terms and Conditions are effective as of April 1, 2025.
Kais Delight Casino is doing its best to provide a fair and safe gaming environment and is working to spread a responsible usage culture. Please fully understand the terms and conditions and use the game in a healthy manner.